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Write to Synedica Laboratories

Choose a subject below. If your question is about a unit code, try the unit check first.

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Choose a subject

  1. Unit codes

    Codes that come back revoked or not found, or a unit that does not match its record.

    [email protected]
  2. Certificates of Analysis

    Questions about a specific certificate, a test method, or a certificate that is not linked yet.

    [email protected]
  3. General questions

    Wholesale enquiries, feedback, and questions about privacy or the terms of use.

    [email protected]

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Before you write

What to include

  1. The unit code

    The 6-character code from under the scratch-off panel, if the question is about a specific unit.

  2. A photo of the pack

    Attach one if you can, showing the label and the seals.

  3. The report number

    If the question is about a certificate, the number printed on the report.

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