Verify a unit
Enter the code
The code is under the scratch-off panel on the pack. Format: XXXXXX.
Codes are 6 characters long and never contain the letters O or I, or the digits 0 or 1.
Where to find the unit verification code
The unit QR code and its 6-character code are under the scratch-off panel. Scan the QR code with your phone camera, or type the 6 characters into the form above.
QR code
Opens the result page for this unit when scanned with a phone camera.
6-character code
The same code in print. Enter it when scanning is not possible.
Character set
Letters A to Z except I and O, and digits 2 to 9.
Characters used in codes
- A
- B
- C
- D
- E
- F
- G
- H
- J
- K
- L
- M
- N
- P
- Q
- R
- S
- T
- U
- V
- W
- X
- Y
- Z
- 2
- 3
- 4
- 5
- 6
- 7
- 8
- 9
The information code on the pack is the same on every pack and opens the product authentication page. It does not identify your unit.
What happens when you submit a code
01
Record lookup
The code is matched against the Synedica register of unit codes.
02
Status
A revoked code is reported as revoked.
03
Check history
Earlier checks of the same code and any owner registration are taken into account.
04
Result
The result page shows the unit’s batch and, where published, the batch Certificate of Analysis.
Three possible outcomes
Verified
The code matches a genuine, active unit. You can save a certificate of authenticity and register the unit to yourself.
Previously checked or registered
The code is genuine but has been checked or registered before. This can follow a check by the seller, or indicate a copied label. The result page explains what to do.
Not recognized
The code does not match any active unit in our records. Do not use the product, and report the seller.
Read the instructions for use
The instructions for use supplied in the pack are on the product authentication page.