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Legal

Privacy Policy

Last updated: July 2026

1. Overview

This Privacy Policy explains how [SYNEDICA LEGAL ENTITY NAME] ("Synedica," "we," "us") collects, uses, and protects information in connection with medicine safety documentation, unit verification, and Certificate of Analysis ("COA") service at synedica.health (the "Service"). It does not apply to third-party sites linked from the Service.

2. Information We Collect

We collect the following categories of information:

  • Verification activity. The unit code you submit and the outcome of the verification (matched, revoked, or not found), retained to detect abuse and improve reliability of the Service.
  • Technical and log data. IP address, request timestamps, and basic request metadata, collected automatically for rate limiting, fraud prevention, and troubleshooting.
  • Administrative account data. For staff who operate the documentation portal, a session cookie identifying an authenticated admin session. This does not apply to public visitors.
  • Contact information you provide. If you email us or otherwise contact Synedica directly, we retain that correspondence and any information you choose to include in it.

3. How We Use Information

We use collected information to operate and secure the Service (including rate limiting and abuse prevention), maintain accurate documentation and COA records, respond to inquiries, and comply with legal obligations. We do not sell personal information.

4. Cookies

The Service uses a single first-party, strictly-necessary cookie to maintain an authenticated session for documentation administrators. This cookie is not set for public visitors browsing, verifying unit codes, or viewing COA records, and the Service does not currently use third-party advertising or analytics cookies. If that changes, this Policy will be updated in advance and, where legally required, consent will be requested.

5. How We Share Information

We do not sell or rent personal information. We may share information with service providers who host or support the Service under confidentiality obligations, or when required to comply with a legal obligation, protect the rights and safety of Synedica or others, or in connection with a merger, acquisition, or sale of assets, subject to standard confidentiality protections.

6. Data Security

We use administrative and technical safeguards designed to protect information handled by the Service, including access controls on administrative functions and encrypted transport (HTTPS). No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

Documentation, batch, and COA records are retained for as long as needed to support traceability of the formulation records they document. Technical log data used for rate limiting and abuse prevention is retained for a limited period consistent with that purpose and then deleted or aggregated.

8. Your Rights and Choices

Depending on your location, you may have rights to request access to, correction of, or deletion of personal information we hold about you, or to object to certain processing. To exercise these rights, contact us using the details below. We will respond consistent with applicable law.

9. Children’s Privacy

The Service is not directed to individuals under 18, and we do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will take appropriate steps to delete it.

10. International Users

The Service is operated from the United States. If you access the Service from outside the United States, you understand that information you provide may be transferred to and processed in the United States, which may have data protection laws different from those in your jurisdiction.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "last updated" date below.

12. Contact Us

Questions about this Privacy Policy can be directed to info@synedica.health or [BUSINESS MAILING ADDRESS].